The principle of an escape room is that you and your team are locked in a room and must try to escape within 60 minutes. You do this using all sorts of hidden clues, puzzles, and challenges. The goal is to escape each room as quickly as possible.

You can form a team with just two people. The maximum number of members allowed is seven.

Each team gets a total of 60 minutes of playing time. During this time, you'll move through various rooms.

The minimum age for participation is approximately 7 years old. This means children from this age can fully enjoy our activities, which are also specifically tailored to their developmental level.

Yes, that's certainly possible. If you have more than 7 people, we can arrange the booking for you. Please contact us at +32 3 828 91 14 or via the contact form on our website.

Want to move your booking?

This can be done up to 14 days in advance. For practical details, please refer to the link in your confirmation email. You can use this link to change your time slot, after which the confirmation email will be resent with the updated tickets.

Attention! Old tickets will be automatically canceled. New tickets will be sent with the confirmation of your new time slot.

Cancel your booking?

• Cancellation more than 4 weeks before the day of participation: the full amount will be refunded in the form of a gift voucher;

• Cancellation between 2 and 4 weeks before the day of participation: 60% will be refunded in the form of a gift voucher;

• Cancellation less than 14 days before the day of participation or in case of no show or very late show: no refund possible under any form.

Cancellations can only be made by email to info@lockedup.be ,stating your booked name, date, time, name of the escape game, and your telephone number.

The most up-to-date terms and conditions can be found during the booking process, just before finalising the booking.

To purchase tickets, please visit www.lockedup.be/boek-nu

You can also make your booking via our Facebook page Escape Room Locked Up by clicking on the 'Tickets' button.

A maximum of 7 people are allowed per time slot. If there are more people, you can split your group into multiple teams.

For example:

• Is your group made up of 10 people? → Then you can purchase two tickets for 5 people.

• Is your group made up of 9 people? → Then you can buy one ticket for 4 people and one ticket for 5 people.

Attention! Since we have two escape rooms, multiple teams can start simultaneously. This means up to 14 players can start simultaneously, divided between the Van Gogh and Pink Star rooms.

Absolutely. If you booked a time slot for fewer than 7 people, you can still book additional group members on-site, up to a total of 7 people per group. Please note that the maximum number of participants per team is always 7.

Our Escape Room is not wheelchair accessible; however, because everyone's mobility is different, we recommend contacting us. This way, we can determine together what is most suitable for your mobility, such as providing a folding chair if you have difficulty walking.

We currently have two escape games: "Van Gogh" and "Pink Star," each with a capacity of 7 players.

If you are pregnant, you can certainly still participate in the escape game, but we advise against this if you are heavily pregnant.

In our private parking lot for cars, bicycles, mopeds and scooters. It's located on Hemelaerstraat between house numbers 3A and 5.

There are two ways to leave the escape room:

• You will find all the solutions to the riddles and puzzles, which will help you escape successfully.

• In case of emergency, indicate that you want to leave the room by signaling the camera and/or announcing this out loud.

No, this is strictly prohibited. It also helps maintain the mystery of the escape rooms for other visitors. If your team gets stuck on a puzzle, you can ask the game master(s) for tips.

Our escape games can be played in both Dutch and English.

Then these are the different options to get there:

Bus

Bus stops on Hofstraat in Sint-Niklaas are approximately 300m and a 5-minute walk from Locked Up.

To calculate your route, please visit www.delijn.be for all the information.

Train

Sint-Niklaas station is a 15-minute walk from Locked Up.

To calculate your route, please visit www.belgiantrain.be for all the information.

Then please check whether there is a place available at another suitable time.

The hour you've booked belongs entirely to your group. There will be no other participants, so you'll play the escape room in complete privacy.